Privacy Policy

We use your information to:

• •Process and caption your videos
• •Provide AI transcription services
• •Save your style and language preferences
• •Improve our Service and fix bugs
• •Respond to support requests
• •Send you your processed videos via WhatsApp

• •Your video audio is processed by AI transcription services (OpenAI Whisper, Groq)
• •Audio is sent to third-party AI providers solely for transcription
• •AI providers do not store your audio after processing
• •Transcription results are stored temporarily to enable editing

• •Videos: Stored temporarily during processing, automatically deleted within 24 hours
• •Transcription data: Stored for up to 7 days to allow re-editing
• •User preferences: Stored indefinitely (phone number + style/language choice)
• •You can request deletion of all your data at any time by messaging "delete my data"

We do NOT sell your personal information. We share data only with:

• •AI transcription providers (OpenAI, Groq) — audio only, for transcription
• •Cloud infrastructure (Railway) — for hosting and processing
• •WhatsApp/Meta — for message delivery (per WhatsApp Business API)
• •Law enforcement — only if legally required

• •All data transmitted over HTTPS/TLS encryption
• •Videos processed in isolated environments
• •Database access restricted to authorized systems only
• •Regular security reviews

You have the right to:

• •Access: Request a copy of your data
• •Correction: Request correction of inaccurate data
• •Deletion: Request deletion of all your data
• •Opt-out: Stop using the Service at any time (block our WhatsApp number or send "stop")
• •Portability: Request your data in a machine-readable format

To exercise any right, email: yonathan@aplusplus.co.il

• •By sending us a message on WhatsApp, you opt in to receive automated responses
• •You may opt out at any time by:
  • — Sending "stop" to our WhatsApp number
  • — Blocking our WhatsApp number
  • — Emailing us at yonathan@aplusplus.co.il
• •We will stop all messaging within 24 hours of receiving your opt-out request

The web editor uses essential cookies only:

• •Session cookies for editor functionality
• •No advertising cookies
• •No third-party tracking cookies

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we discover such data, we will delete it immediately.

Your data may be processed in:

• •United States (cloud infrastructure, AI providers)
• •Israel (primary business location)

Data transfers comply with applicable data protection laws.

We may update this Privacy Policy at any time. We will notify users of material changes via WhatsApp or the website. Continued use after changes constitutes acceptance.

For privacy-related inquiries:

• •Email: yonathan@aplusplus.co.il
• •WhatsApp: +1 (844) 321-8057
• •Website: jonycaptions.com/contact

Under the EU General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• •Consent: By sending us a message on WhatsApp, you consent to the processing of your data as described in this policy. You may withdraw consent at any time.
• •Contractual necessity: Processing is necessary to provide the video captioning service you requested.
• •Legitimate interest: We may process data for service improvement, security, and fraud prevention, where our interests do not override your rights.
• •Legal obligation: We may process data where required by applicable law.

This website and our web editor use cookies. By continuing to use our services, you consent to our use of cookies as described below: